E-Commerce & Marketplace Operations Lead - Bali (Canggu/Ubud/Denpasar)

Join Bodilicious as our E-Commerce & Marketplace Operations Lead and take the helm of our digital storefront in Bali’s most dynamic markets. As the "captain" of our operational team, you’ll ensure seamless day-to-day execution, optimize marketplace performance, and drive growth for our beloved brand. With a focus on Canggu, Ubud, Denpasar, and beyond, you’ll be part of a vibrant team that thrives on innovation and excellence.

In this role, you’ll dive deep into the world of e-commerce and marketplace operations, leveraging tools like Shopify, Google Analytics, and Meta Business Suite. Your daily tasks will include managing inventory, processing orders, and ensuring customer satisfaction. You’ll also be responsible for analyzing sales data, identifying trends, and implementing strategies to boost performance.

At Bodilicious, we’re not just about selling products; we’re about creating experiences. As our E-Commerce & Marketplace Operations Lead, you’ll play a pivotal role in shaping the future of our digital presence. With a competitive salary ranging from IDR 5,600,000 to IDR 7,000,000 per month, this is your chance to make a significant impact in the thriving e-commerce scene of Bali.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our online storefront using Shopify and other e-commerce platforms.
• Oversee inventory management, including stock levels, reordering, and supplier coordination.
• Process and fulfill customer orders efficiently, ensuring timely delivery and high customer satisfaction.
• Analyze sales data using Google Analytics and other tools to identify trends and opportunities for growth.
• Collaborate with the marketing team to implement and track the performance of promotional campaigns.
• Ensure compliance with e-commerce regulations and best practices.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Continuously monitor and improve marketplace performance, leveraging insights from data and customer feedback.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in e-commerce or marketplace operations.
• Proven track record in managing online storefronts and driving sales growth.
• Familiarity with e-commerce platforms like Shopify, WooCommerce, or Magento.
• Strong analytical skills with experience in using tools like Google Analytics, Meta Business Suite, or similar.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Certification in e-commerce or digital marketing is a plus.

🛠️ Keahlian

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