(Hybrid) Captain

Duta Wati Coffee · 📍 Sanur, Bali · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 6.000.000 per month
Duta Wati Coffee is seeking a dynamic and experienced Captain to lead our team in Sanur, Bali. As a Captain, you will play a crucial role in ensuring our coffee shop runs smoothly, delivering excellent customer service, and fostering a positive work environment. This is a hybrid position, offering the best of both worlds: the flexibility of remote work and the energy of an in-office setting.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of baristas and staff to ensure high standards of service and product quality.,Train and develop team members to enhance their skills and performance.,Oversee daily operations, including inventory management, cash handling, and customer complaints.,Ensure compliance with health and safety regulations, as well as company policies and procedures.,Promote and uphold the company's values and culture.,Monitor and analyze sales performance to identify trends and opportunities for improvement.,Coordinate with other departments to ensure seamless operations and customer satisfaction.,Represent the company at events, meetings, and other professional engagements.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a leadership or management role within the coffee industry or similar hospitality sector.,Proven track record of managing teams and driving operational efficiency.,Strong communication and interpersonal skills, with the ability to inspire and motivate team members.,Excellent problem-solving and decision-making skills.,Proficiency in Indonesian and English, both written and spoken.,Knowledge of coffee brewing methods and equipment is a plus.,Familiarity with POS systems and inventory management software.,Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

LeadershipTeam ManagementCustomer ServiceOperational ManagementInventory ManagementPOS SystemsMultilingual CommunicationProblem-Solving
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