Assistant Manager, Personal Financial Services (Channel Management) - Bali

Join Hong Leong Bank as an Assistant Manager in Personal Financial Services (Channel Management) and play a pivotal role in driving financial growth and customer satisfaction in the vibrant market of Bali. This is a unique opportunity to leverage your extensive experience and strategic insight to manage and optimize our channel network, ensuring seamless customer experiences and maximizing revenue potential.

In this role, you will be part of a dynamic team working closely with our sales and marketing teams to implement and execute strategies that enhance our market presence and customer loyalty. You will utilize tools like Salesforce and Power BI to monitor performance metrics, identify growth opportunities, and drive data-informed decisions.

Hong Leong Bank is a leading financial institution in Southeast Asia, known for its innovative approach and commitment to customer-centric services. Located in the heart of Bali, you will have the chance to work in a dynamic and culturally rich environment, contributing to the bank's vision of becoming the preferred financial partner for individuals and businesses.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the channel network to enhance customer satisfaction and retention.
• Develop and implement strategies to increase market share and revenue growth.
• Monitor performance metrics using Salesforce and Power BI to identify trends and opportunities.
• Collaborate with sales and marketing teams to align channel strategies with overall business objectives.
• Conduct regular channel audits to ensure compliance with bank policies and standards.
• Build and maintain strong relationships with channel partners to drive mutual success.
• Provide leadership and mentorship to channel managers and team members.
• Participate in cross-functional projects to support the bank's strategic initiatives.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of experience in channel management, sales, or a related field.
• Proven track record of managing and growing channel networks.
• Strong knowledge of financial services and banking products.
• Proficient in using Salesforce and Power BI for data analysis and reporting.
• Excellent leadership and communication skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with the banking industry in Indonesia, particularly in Bali, is a plus.

🛠️ Keahlian

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